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Privacy Policy

Last updated: 29/12/2025

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1. Introduction

GoQuote (“we”, “our”, or “us”) provides business management software for trades and service businesses, including quoting, invoicing, expense tracking, time tracking, and accounting integrations.

This Privacy Policy explains how we collect, use, store, and protect personal and business information when you use our website, mobile application, or integrated services.

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2. Information We Collect

We may collect the following types of information:

a) Account & Business Information

  • Business name, ABN, contact details

  • User name, email address, phone number

  • Subscription and billing details

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b) Usage & App Data

  • Quotes, invoices, expenses, and payments

  • Time tracking and job-related data

  • App usage analytics and diagnostics

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c) Third-Party Integration Data

When you connect GoQuote to third-party services such as QuickBooks Online, Xero, MYOB, or Stripe, we may access data such as:

  • Customers

  • Invoices

  • Payments

  • Chart of accounts

  • Tax and accounting metadata

Access is limited to what is required to provide the integration and is governed by your consent.

 

3. How We Use Information

We use your information to:

  • Provide and operate GoQuote services

  • Generate quotes, invoices, and reports

  • Sync data with connected accounting platforms

  • Process payments and subscriptions

  • Improve performance, security, and features

  • Comply with legal and regulatory obligations

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4. Data Storage & Security

  • Data is stored using a secure cloud infrastructure

  • Access tokens and credentials are encrypted

  • Reasonable technical and organisational safeguards are used to protect your data

No system is completely secure, but we take security seriously and continuously improve protections.

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5. Data Sharing

We do not sell your data.

We only share data:

  • With third-party services, you explicitly connect (e.g. QuickBooks, Xero)

  • With service providers required to operate the platform (hosting, payments)

  • Where required by law or regulatory authorities

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6. Data Retention

We retain data only for as long as required to provide the service or comply with legal obligations. You may request deletion of your account and associated data at any time.

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7. Your Rights

You may:

  • Access your personal data

  • Correct inaccurate information

  • Disconnect third-party integrations

  • Request deletion of your data (subject to legal requirements)

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8. Cookies & Analytics

GoQuote may use cookies and analytics tools to improve user experience and platform performance. You can control cookies through your browser settings.

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9. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Continued use of GoQuote constitutes acceptance of any changes.

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10. Contact Us

For privacy-related enquiries, contact:
Email: info@goquote.com.au

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